Remote Site Visit FAQs

Question: Can Sponsoring Institutions and programs still submit blackout date requests for the remote accreditation and recognition site visits?
Question: Can Sponsoring Institutions and programs still submit blackout date requests for the remote accreditation and recognition site visits?
Answer:

The ACGME will request blackout dates from Sponsoring Institutions and programs when the Field Activities staff is preparingto schedule their remote accreditation and recognition site visits.

Question: What are the deadlines for uploading required documentation ahead of a remote accreditation or recognition site visit?
Question: What are the deadlines for uploading required documentation ahead of a remote accreditation or recognition site visit?
Answer:

All documents required for the remote accreditation or recognition site visit must be uploaded into the ACGME’s Accreditation Data System (ADS) two weeks before the date of the visit. The exact due date will be specified in the Site Visit Announcement letter.

Question: Will programs receive notice prior to a remote accreditation or recognition site visit?
Question: Will programs receive notice prior to a remote accreditation or recognition site visit?
Answer:

The ACGME aims to maintain its current practice of providing approximately 30 days’ notice to Sponsoring Institutions and programs of an accreditation and recognition site visit.

Question: What electronic equipment/software is needed for a remote accreditation or recognition site visit?
Question: What electronic equipment/software is needed for a remote accreditation or recognition site visit?
Answer:

Devices (e.g., desktop computer, laptop computer, smartphone, tablet) with audio and visual capability that can run the Zoom application are required. We recommend all participants in the remote visit download and set up the free version of the Zoom application. Registration for Zoom or creation of a Zoom account is not required. An alternative technology platform will be used if a Sponsoring Institution or program cannot access Zoom per the institution's’ security policy.

Question: What type of Internet access is required for remote accreditation and recognition site visits?
Question: What type of Internet access is required for remote accreditation and recognition site visits?
Answer:

Participants must have a stable, high-speed Internet connection. A laptop or desktop computer with an ethernet connection is preferred for the designated institutional official (DIO)/program director and institutional/program coordinator meetings.

Question: What kind of room set-up is best for a remote accreditation or recognition site visit?
Question: What kind of room set-up is best for a remote accreditation or recognition site visit?
Answer:

A quiet environment without interruptions and with good lighting for facial visibility is optimal. Ideally, participants in group sessions would call into the remote interviews individually through their device from a private office or other location. If participants meet as a group in a conference room, the camera needs to show all participants and the microphone should be placed so all participants can be heard by the Accreditation Field Representative(s).

Question: What type of accreditation and recognition site visits are conducted remotely?
Question: What type of accreditation and recognition site visits are conducted remotely?
Answer:

All types of accreditation and recognition site visits could potentially be done remotely, including for both Sponsoring Institutions and programs. Details and decisions on timing and format will be shared as the ACGME considers the impact of the COVID-19 pandemic on the safety and well-being of ACGME staff members and the graduate medical education community. All accreditation and recognition site visits will be conducted using remote technology through June 30, 2021.

Question: Can an institution or program indicate preference for a remote or in-person accreditation site visit?
Question: Can an institution or program indicate preference for a remote or in-person accreditation site visit?
Answer:

At this time, all accreditation and recognition site visits are conducted remotely. When the ACGME decides to return to in-person site visits, the decision for the format of the accreditation and recognition site visit (in-person or remote) will be made by the ACGME.

Question: Will site visit participants be able to privately message the Accreditation Field Representative during a remote accreditation or recognition site visit?
Question: Will site visit participants be able to privately message the Accreditation Field Representative during a remote accreditation or recognition site visit?
Answer:

Yes. Messages can be sent to the primary Accreditation Field Representative through the Zoom application via the Chat function. Participants will not be able to message each other during an interview.

Question: What should participants do if they experience technical issues with either Zoom or their Internet connection?
Question: What should participants do if they experience technical issues with either Zoom or their Internet connection?
Answer:

The Sponsoring Institution’s IT department will need to be able to support the technology used during the remote accreditation or recognition site visit. The ACGME’s Audio/Visual Resources staff will provide support for the ACGME Field Representatives who conduct the visit.

Question: What documents will be reviewed during a remote accreditation or recognition site visit?
Question: What documents will be reviewed during a remote accreditation or recognition site visit?
Answer:

Information entered into ADS will be reviewed, as will the information from the list of documents needed for the site visit that will be sent to the program director, coordinator(s), and DIO with the Site Visit Announcement letter. All documents must be sent electronically to the Accreditation Field Representative(s) prior to the remote accreditation or recognition site visit. Key portions of residents’/fellows’ files will need to be sent to the Accreditation Field Representative(s) as well. Instructions for how to submit/send protected information will be provided.

Question: Why is there more than one Accreditation Field Representative for a remote accreditation or recognition site visit?
Question: Why is there more than one Accreditation Field Representative for a remote accreditation or recognition site visit?
Answer:

Accreditation Field Representatives may be assigned alone, or with a team member. If included, the second Accreditation Field Representative is available to conduct interviews, manage participants, assist with technology, and help maintain the security of the remote site visit. Other Accreditation Field Representatives may participate for training purposes.

Question: What is the Remote Site Visit Attestation Statement?
Question: What is the Remote Site Visit Attestation Statement?
Answer:

All Sponsoring Institutions and programs must upload a signed Remote Site Visit Attestation Statement prior to the site visit. The purposes of the attestation are to: ensure the privacy and confidentiality of the remote interview sessions; affirm that the interview sessions will not be recorded; and state that the Sponsoring Institution or program must not retaliate in any way against any resident/fellow for participation in the site visit or for any statements made by a resident/fellow to the ACGME relating to this site visit.

Below are links to the Attestation Statements. Note that the upload function for the attestation statement becomes available in ADS only when the Sponsoring Institution or program is scheduled for a site visit.

Site Visit and Field Representatives
Quick Links