This interview is one in a series of interviews with the 2025 recipients of the ACGME Awards. These awardees join an outstanding group of previous honorees whose work and contributions to graduate medical education (GME) represent the best in the field. They will be honored at the 2025 ACGME Annual Educational Conference, taking place February 20-22, 2025, in Nashville, Tennessee.
2025 Debra L. Dooley GME Program Coordinator Excellence Awardee Maggie Baker, C-TAGME is residency program manager for the University of Cincinnati’s neurology residency program.
ACGME: How did you become involved in academic medicine?
Ms. Baker: I transitioned into academic medicine after 13 years as an office administrator, where I discovered my passion for organizational management and efficiency. This passion led me to join the University of Cincinnati (UC) 24 years ago, where I embarked on a rewarding journey in the academic medical field.
ACGME: What does this award mean to you?
Baker: Receiving this award is a profound honor that reflects the incredible journey I’ve had over the past 24 years at UC Neurology, working alongside such talented and dedicated individuals. I am deeply grateful for the opportunity to have guided 144 learners from our residency program toward graduation during my tenure to date. Our team’s role in transforming the American Board of Psychiatry and Neurology’s Part II oral board exam process with an institutional review board-approved study underscores our dedication to enhancing standards for resident competence. This recognition not only celebrates our collective achievements at UC Medical Center, but also motivates us to continue striving for excellence.
ACGME: What is the most rewarding part of being a coordinator?
Baker: The most rewarding part of being a coordinator is watching residents grow and develop into skilled, compassionate neurologists throughout their education and training. Witnessing their progress, from the challenges they overcome to the expertise they acquire, is incredibly fulfilling and reminds me of the profound impact our work has on shaping the future of health care.
ACGME: What is the most challenging part of being a coordinator?
Baker: The most challenging part of being a coordinator is having to remind and follow-up with residents to complete their compliance tasks. While I understand the importance of these requirements, it can be difficult to balance being persistent with maintaining positive relationships and ensuring they stay on track with their responsibilities.
ACGME: What advice do you have for new coordinators who are just starting their careers?
Baker: My advice to new coordinators is to recognize that the role takes time to fully understand. Many tasks are performed only once a year, so it can take a while to get a complete grasp on the nuances and timelines of the job. Be patient with yourself as you learn the rhythms of the position, and don’t hesitate to ask questions or seek guidance. Over time, the pieces will come together, and you’ll gain a deeper understanding of the intricacies that make this job both rewarding and impactful.
Learn more about the ACGME’s Debra L. Dooley GME Program Coordinator Excellence Award and nominate a deserving coordinator for the 2026 Award – nominations are due by March 12, 2025.